Compute linguistic measures
on your text data.

Last updated: May 10, 2026

1. Acceptance of Terms

By accessing or using palabras.io ("the Service"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use the Service.

2. Description of Service

palabras.io is a web-based tool that computes linguistic and natural-language-processing (NLP) measures on tabular text data you upload. You upload a file, select a text column, choose measure categories, and receive an enriched file containing numeric scores for each row.

3. Use of the Service

You agree to use the Service only for lawful purposes. You may not:

• Upload files containing unlawfully obtained personal data or content that violates any third-party rights.
• Attempt to reverse-engineer, overload, or otherwise interfere with the Service's infrastructure.
• Use automated scripts to submit bulk jobs in a manner that degrades service for other users.
• Misrepresent your identity or affiliation when creating an account.

4. User Accounts

You may create an account to save analysis results across sessions. You are responsible for maintaining the confidentiality of your password and for all activity that occurs under your account. Notify us immediately at support@palabras.io if you suspect unauthorised access.

5. Uploaded Data & File Retention

Files you upload are stored temporarily on our servers solely to perform the requested analysis. Temporary files are automatically deleted within one hour of upload. Results you explicitly save to your history are retained until you delete them or close your account. We do not use your uploaded data for any purpose other than performing the analysis you requested.

6. Row Limits

The service imposes row limits per file as configured by the administrator. Analyses exceeding the limit will be truncated. We reserve the right to adjust these limits at any time with reasonable notice.

7. Accuracy & No Warranty

NLP measures are produced by open-source models and lexicons. They are provided for informational and research purposes only. We make no warranties, express or implied, regarding the accuracy, completeness, or fitness for a particular purpose of any output. The Service is provided "as is."

8. Limitation of Liability

To the maximum extent permitted by law, palabras.io and its operators shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of or inability to use the Service, even if advised of the possibility of such damages.

9. Intellectual Property

The Service, including its software, design, and documentation, is owned by palabras.io. You retain all rights to the data you upload and download. You grant us a limited, non-exclusive licence to process your data solely to provide the Service.

10. Termination

We may suspend or terminate your account at any time for violation of these Terms. You may close your account at any time by contacting support. Upon termination, your saved analyses will be deleted.

11. Changes to These Terms

We may update these Terms from time to time. Continued use of the Service after changes are posted constitutes acceptance of the revised Terms. The "Last updated" date at the top of this page reflects the most recent revision.

12. Governing Law

These Terms are governed by the laws of the State of California, United States, without regard to conflict-of-law principles. Any disputes shall be resolved in the courts of San Francisco County, California.

13. Contact

Questions about these Terms? Email us at support@palabras.io.

Last updated: May 10, 2026

1. Who We Are

palabras.io ("we", "us", "our") operates the linguistic analysis service at palabras.io. This Privacy Policy explains what data we collect, how we use it, and your rights regarding that data.

2. Data We Collect

Account data. If you create an account, we collect your email address and a securely hashed version of your password (using bcrypt). We never store your password in plain text.

Uploaded files. Files you upload are temporarily stored on our servers to perform the analysis. These are automatically deleted within one hour. If you save results to your history, the enriched output file is retained until you delete it.

Usage data. We collect basic session information (a random session ID stored in your browser's local storage) to associate uploaded files with your current session. This ID is not linked to your identity unless you sign in.

Analysis metadata. For saved analyses, we store the filename, row count, column count, selected categories, and a timestamp alongside the result file.

3. How We Use Your Data

• To provide the Service: processing uploaded files and returning enriched results.
• To support your account: authenticating you and persisting your saved analyses across sessions.
• To send notifications: if you opt in, emailing you when a long-running analysis job is complete. We use the email address you provide for this purpose only.
• To improve the Service: aggregate, anonymised usage patterns (e.g. which categories are used most) may be reviewed to guide development. No individual-level data is used for this purpose.

4. Data Sharing

We do not sell, rent, or share your personal data with third parties for marketing purposes. Data may be shared only in the following limited circumstances:

• Service providers: our hosting infrastructure (Replit) processes data on our behalf under their own privacy terms.
• Email delivery: if you request email notifications, your email address is passed to our transactional email provider solely to send that notification.
• Legal requirements: we may disclose data if required by law, court order, or to protect the rights and safety of our users.

5. Data Retention

• Temporary files (uploaded originals and unsaved results): deleted automatically within 1 hour.
• Saved analyses: retained until you delete them from your history or close your account.
• Account data: retained while your account is active. Deleted upon account closure.

6. Security

We take reasonable technical measures to protect your data, including bcrypt password hashing, session-based access controls, and encrypted connections (HTTPS). However, no system is completely secure and we cannot guarantee absolute security.

7. Cookies & Local Storage

We do not use tracking cookies. We use your browser's localStorage to store your session ID and authentication token. These are used exclusively to operate the Service and are never shared with third parties or used for advertising.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data and account.
• Object to or restrict certain processing.

To exercise any of these rights, email us at privacy@palabras.io. We will respond within 30 days.

9. Children's Privacy

The Service is not directed at children under 13. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us and we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify registered users of material changes via email. The "Last updated" date at the top reflects the most recent revision.

11. Contact

Privacy questions or requests? Email privacy@palabras.io.